The retail industry is working to catch up on generative AI as the technology evolves at a rapid pace. While plenty of companies are using it to drive efficiency, it’s also presented a change to how ...

Over the past year, major newsrooms across the country have rolled out generative AI chatbots. The Hearst-owned San Francisco Chronicle came out with its Chowbot for foodies and a Kamala Harris “news ...

A conversation with a chatbot can shift people's political views—but the most persuasive models also spread the most misinformation. In 2024, a Democratic congressional candidate in Pennsylvania, ...

The story of technology is the story of continual disruption and displacement. New systems and processes send some skills into obsolescence, opening the way for new skills and workflows. Generative AI ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...