Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. The Cuban Missile Crisis was partly resolved by a reporter acting as ...

Forbes contributors publish independent expert analyses and insights. Harvard instructor and bestselling author on leadership communication. dpatop - 16 January 2024, Switzerland, Davos: Ukrainian ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

In today’s digital world, founders must lead crisis communication with speed, empathy and transparency — silence or delegation can irreparably damage trust. Crisis isn’t just a PR issue; it’s a ...

The sudden onset of a crisis can pose an existential threat to your non-profit organization, especially since your reputation is your most valuable strategic asset. A strong reputation is often the ...

In an ideal world, a crisis would make an appointment. It would announce its imminent arrival several weeks in advance, giving organizations plenty of time to understand its potential impact and ...

Dr Ariella Meltzer is a Board member of an organisation who makes accessible information. She received funding for this research from the UNSW Disability Innovation Institute, as well as grants from ...