Are you familiar with the show Undercover Boss? A CEO goes undercover and immerses themselves somewhere deep in the heart of their company. The formula for the show mostly goes the same way. No matter ...

At its root, design thinking addresses the critical areas of who, what, how and why. But, it needs to start with the customers' needs. Design thinking has been around for years, but the methodology ...

Design thinking is a great way to help students tackle problems in manageable pieces—it can also help them learn empathy and think about the global implications of local problems. Lisa Yokana, high ...

Lisa Ruiz is the head of regulatory affairs, Latin America, for biopharmaceutical company AbbVie. Her work takes her in and out of board rooms, airport lounges, and health care systems throughout the ...

The Rutgers Business School Virtual Lunch & Learn Series presents Ronnie Battista, Global Lead of Slalom’s Emerge XD team, and instructor with Rutgers Business School Executive Education teaching in ...

If the pandemic has reinforced one of the bitter truths of life more than ever, it would be the fact that change is a constant (sometimes for the worst) and that we need to stay prepared for what it ...

Design thinking offers hope and holds promise for designing significant change[1]. In a world fraught with misunderstanding and habitual polarization, innovation leading to a more humane world is ...

To develop excellent customer experiences, experts say it’s essential to focus on context and a design thinking mindset. Solid design thinking starts with the customer in mind. Solving any problem, ...

"There are three possible reactions to any design: yes, no, and WAHOU! The third is the one I'm aiming for." Milton Glaser, co-founder of New York Magazine Brainstorming was invented in the 50s, and ...

Love it or hate it, many teachers have seen just how much technology has changed the landscape of education. Within this rapidly changing landscape, teachers have taken on a role much different from ...