ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...
Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...
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ServiceNow acquires Moveworks for AI agents
ServiceNow finalised its acquisition of Moveworks on December 16, 2025, blending the startup's AI assistant and search tools with its own workflow platform. This move aims to streamline employee ...
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