What started as a pandemic solution for contactless dining has become a permanent feature in many restaurants—but growing numbers of customers say they’re tired of scanning codes just to see a menu.

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Planning a weekend road trip or a cross-country flight? Get ready to encounter to a new, no-touch normal filled with lots of QR codes. During the coronavirus pandemic, businesses big and small are ...

Like many ambitious restaurants around town, the newly opened Pastore leaves no detail unturned: Customers are handed cold towels that chill in a fridge set precisely at 40 degrees, white tablecloths ...

Carlos Fionda, 59, manager of Amazem Sao Thiago bar, shows of the physical menu at the Lapa neighborhood in Rio de Janeiro, Brazil, in May 2023. - Copyright MAURO ...