Boyer, Ken, Roger Hallowell, and Aleda Roth. "E-Services: Operations Strategy, A Case Study and a Method for Analyzing Operational Benefits." Journal of Operations Management 20, no. 2 (April 2002).
Operations Management is on the Management and Entrepreneurship track. Students interested in Operations Management might also enjoy further options listed below that incorporate the same key features ...
This episode is available to stream on-demand. IT assets are complex to manage. Siloed tools, hybrid environments, and evolving workloads create blind spots for enterprise operators to manage and ...
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