Imagine walking into a nursing home where everyone — from the CNAs wiping tears and sharing laughs to the administrator ...
When paired with Quality Assurance and Performance Improvement (QAPI) and leadership training focused on communication, deeply involved coaches were able to support staff to move the needle on quality ...
Two and a half years ago, the National Academies dropped a massive report eviscerating the financing and quality of nursing homes in the US, setting seven major goals researchers said would help ...
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