When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Remote innovation is redefining scale, sustainability and services in today’s digital workplaces. For all the noise around AI and digital disruption, another revolution is unfolding – one that may not ...

Are you technically inclined and technically savvy? Do you enjoy troubleshooting and fixing internet issues? Can you explain technical issues in everyday language to help others when needed? Then, ...

The top five IT positions in demand now have some of the highest rates of allowing workers to work fully remote, according to a new report. Remote roles also affect pay. Remote work is reshaping ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

While the way we work continues to evolve, it’s clear by now the concept of remote work is here to stay. And employees seem to like working from home, with more than 70% of people who work remotely ...

BeyondTrust has released security updates to fix a high-severity flaw in its Remote Support (RS) and Privileged Remote Access (PRA) solutions that can let unauthenticated attackers gain remote code ...

We’re just two weeks away from Thanksgiving, when Americans across the country will be traveling to spend time with family. And if you’re the technically minded one of your family (you are reading a ...

In today's technology-driven world, computers and devices are essential for work, education and daily life. Yet, as we depend more on technology, we may also encounter more challenges. In most cases, ...

In recent years, U.S. companies have had to battle the increasing threat of cybercriminals attacking their technology platforms, stealing their data, and at times entirely locking their businesses ...