This week Salesforce released yet another version of its platform targeted at small businesses. I say “yet another version” because the company has been trying to penetrate this market for years. This ...

Salesforce has grown a lot in 2025. Companies are using it not just for managing sales or customer data but also to make employees’ work smoother and more productive. Big businesses often struggle to ...

HubSpot and Salesforce are popular customer relationship management (CRM) platforms supporting businesses of all sizes. If you’re on the hunt for a CRM, you may be considering one of these two major ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Zendesk is an industry-leading CRM trusted by more than ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

This is one way to add a lot of AI users in a hurry, which Wall Street wants to see Salesforce developers have called for the SaaS-y CRM giant to wind back a change that saw the AI-powered Agentforce ...

The San Francisco-based firm has told ICE that it could use A.I. to help the agency nearly triple its staff. The company’s C.E.O., once a progressive tech titan, has embraced President Trump. By ...

Salesforce is a powerful and versatile CRM that excels in core capabilities and integrations, making it ideal for medium to large enterprises seeking robust solutions. However, its high cost and ...