Salesforce is on a buying spree. After snatching up data management firm Own earlier in the month, Salesforce today announced its plans to buy Zoomin, an enterprise knowledge platform. Zoomin — which ...

Prior Knowledge made it to the finals last year at TechCrunch Disrupt SF. They did not “wow” the judges, but their predictive database technology for developers certainly turned attention to what they ...

Salesforce AI solutions have become central to enterprise strategy as businesses seek smarter ways to manage customer ...

Salesforce has its fingers in a lot of parts of the customer experience, so why not content management? Today, the company announced a brand new tool called Salesforce Content Management System, which ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...