Hays Medical Center of Kansas has found that using a scripting software purchased three years ago has paid off in the form of "hundreds of thousands of dollars and thousands of man hours" and improved ...

I’ve written before about JDH IT Solutions’ various script-related tools in my other column for MCPmag.com, and there are others worth mentioning for you scripting fans here. First up is their ...

Yesterday's clipboard is today's desktop PC, a user-friendly (we hope) screen designed to give the agent all available information about the customer, the product, and whatever information he or she ...