diginomica

ServiceNow's Paul Fipps on enterprise AI - ‘The LLM reasons, but it’s the platform that executes’

ServiceNow president Paul Fipps makes the case that the company's deterministic execution layer, workflow heritage, and internal autonomous AI deployments position it as the natural governance and ...
CIO

ServiceNow unveils AI workflow automation partner ecosystem, autonomous IT capabilities

At Knowledge 2025, ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced a slate of new agents to assist autonomous IT. At its ...
diginomica

ServiceNow's Autonomous Workforce is here and it's impressive - are enterprises ready for it?

ServiceNow's launch of Autonomous Workforce and EmployeeWorks marks a credible step from AI assistance to AI execution - with governance and repeatability at its core. Whether enterprises are ready to ...
CRN

ServiceNow To Acquire UltimateSuite In Task-Mining Play

‘We're trying to optimize workflows across the enterprise, really ‘X-ray’ them and get down to a low level. We have our process mining capability, which can give us the end-to-end look within our ...

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...
Yahoo Finance

ServiceNow Pursues Pyramid Analytics To Deepen AI Workflow Integration Narrative

Get insights on thousands of stocks from the global community of over 7 million individual investors at Simply Wall St. ServiceNow (NYSE:NOW) announced it will acquire Pyramid Analytics to integrate ...
ITWire

Veeam partners with ServiceNow to ‘power data resilience processes and workflows’

Data resilience provider Veeam Software, has announced the Veeam App for ServiceNow, which “helps organisations to integrate the management and automation of Veeam Data Platform’s data protection ...