Many have dubbed this year "the year of AI agents," as these AI systems that can carry out tasks for users are especially useful for optimizing enterprise workflows. At ServiceNow's annual Knowledge ...

ServiceNow isn't just a tool. It’s also an ecosystem that can revolutionize how organizations operate. But too often, teams using this platform aren’t maximizing it. For those teams, a new Service ...

ServiceNow Build Agent has a new default AI model: Anthropic’s Claude. ServiceNow will also use Claude to power other application development workflows and is building agentic workflows combined with ...

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on speech-to-speech technology and automation. ServiceNow signed a multiyear agreement ...

ServiceNow is built to win in enterprise AI with sticky workflows, resilient pricing, and an app ecosystem. Read why NOW ...