The 2026 Retail TouchPoints Store Design & Experience Benchmark Survey shows there’s an enthusiasm for tools to support digital engagement.

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

That behavior is now shifting: with agentic AI, shopping is becoming less about finding products and more about expressing intent. Instead of typing keywords or browsing categories, consumers describe ...

Recent years have shown us that we must expect the unexpected. Tech disruptions in the form of varying, industry-wide innovations are majorly impacting how businesses operate on some fundamental ...

Retail store operations involve a number of operational processes performed on a continual basis by different members of a retail store team. The workflow of retail operational processes is fairly ...

Remaining competitive in the convenience store (C-store) retail industry continues to require investment in automation technologies, even for smaller operations. Examples of both national and regional ...

It’s been part of the Marshall area community for close to 40 years. Now, the Avera Marshall Thrift Store will be changing hands. Avera Marshall and the Marshall Area YMCA announced Monday that the Y ...

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, ...

Sprouts Farmers Market has named Shawn Gensch CMO and Dan Sanders EVP of store operations. Gensch, who will report to Sprouts president and CEO Doug Sanders (no relation to Dan Sanders), most recently ...