The purpose of the guide is to provide faculty members with resources for navigating unforeseen circumstances such as inclement weather or emergencies that may result in campus closure and disrupt ...
Simons, Robert L., and Antonio Davila. "Becton Dickinson: Designing the New Strategic, Operational, and Financial Planning Process TN." Harvard Business School Teaching Note 198-034, November 1997.
Frei, Frances X., and Dennis Campbell. "Managing Service Operations: The Managerial Research Design Process." Harvard Business School Teaching Note 608-155, April 2008.