Retail Dive

UPS to acquire Happy Returns from PayPal

UPS plans to acquire Happy Returns from PayPal, bolstering its label-free returns, the company announced Wednesday. U.S.-based Happy Returns' software and operations will help UPS offer customers a ...
Yahoo

Returning packages is getting way less annoying as Amazon, UPS, and FedEx embrace 'no-box, no-label' returns

FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...
CCJ

UPS makes it more convenient to return goods

UPS on Thursday, Aug. 12, announced it is launching UPS Returns Flexible Access, a new service with a unique label that allows consumers to drop returns at any U.S. Postal Service location or personal ...
Retail Dive

UPS, Overstock to launch returns pilot program

The program with Overstock is one of several pilots UPS is running as part of its recently announced logistics-as-a-service offering, the delivery giant said in an emailed statement. Creating a robust ...
NBC Los Angeles

How Some Companies Are Innovating to Take the Hassle Out of Returns

Stefanie Schiff knows that returning items she buys online isn’t always easy. “I have to go to UPS, stand in line, it’s a whole hassle,” said Schiff. Stream Los Angeles News for free, 24/7, wherever ...