Many businesses are using social media sites to improve customer service. — -- When a Stanley Cup broadcast suddenly went black in late April, many Comcast subscribers simply scooted to Twitter ...

It’s hard to prevent bullying if you don’t know it’s happening. That’s why researchers at the University of Wisconsin-Madison have developed a program that they say is capable of detecting evidence of ...

Most marketers know that Twitter works as a platform for engagement and brand awareness for consumer and media brands, but not so many are harnessing Twitter’s full potential as a brilliantly ...

At an Erewash Borough Council meeting this month (January 22), Labour, Conservative, Liberal Democrat and Green councillors approved the plan to scrap the authority’s presence on Twitter/X, while ...