Logile achieved exceptional growth this year, with an over 45% increase in recurring revenue, substantial new customer growth, and widespread adoption of the full Logile's Connected Workforce Platform ...

There are significant benefits to creating a cross-functional workforce governance model that both promotes trusted employee relationships and enables a collaborative approach, said Kathye Habig ...

New release brings predictive intelligence, regional expansion, and enhanced employee performance tools to contact center operations. Aspect, a leading provider of cloud-based workforce management ...

It is the responsibility of a healthcare professional, usually a clinical manager within each unit, who often has more pressing patient care activities to accomplish. Each day, the manager has to ask ...

Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio Customer Connect (C3) event, offering AI-powered workforce ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

‘This positions our channel partners at the forefront of the transformation happening in workforce management, driven by cloud, AI and automation—giving them the tools to win in both new customer ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (RNG), a global leader in AI-powered business communications, today announced the acquisition of CommunityWFM, a cloud-based, AI-first contact ...