From the Editor: Summer gives us an opportunity to revisit some of our popular posts, and you can check into something you might have missed. Today’s replay, from Jill Parman, features another of our ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

At some point in your technical writing career, you may find yourself in a position where you are responsible not only for your own output, but also the output of other writers under you. In other ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

But what about Builtin.com? What’s that? You haven’t heard of Built In? It’s the newest online job-search engine, focused on tech jobs, so I’m not surprised you know little or nothing about it. If you ...

Let me ask you a question about demographics. Can you name a minority — a statistically underrepresented group of people — by only knowing its size? To answer, let’s try a thought experiment with ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

Sooo, how ya feeling about 2020? A new decade and year are fresh in the Gregorian calendar so it’s time to do a temperature check to see how you’re feeling for 2020. It doesn’t matter if your vote is ...

In my 30 years as an editor and technical writer, I’ve seen endless examples of how readers can misinterpret texts. In the most egregious cases, I’ve even seen authors misinterpret their own writing, ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

User experience: the effort companies put into designing their computer or software product so that users have a good experience. [merging the points above] A majority of hardware and software ...