U.S. retailers drove $26.4 billion in online spend during Amazon Prime Day (June 23-26), representing 9.3 percent ...

The retailers that will earn lasting loyalty aren't necessarily those with the most advanced technology. They're the ones ...

Event-themed and seasonal inventory presents unique forecasting challenges. Purchasing behavior is influenced by team ...

The next evolution of e-commerce personalization is about creating digital experiences that can engage shoppers the way a ...

Winning in this AI era requires baking in governance from the beginning: verifying what came from a human vs. a machine, ...

Unified commerce means a single data layer powers every channel and every decision. It is every system drawing from the same ...

A single B2B commerce platform consolidates commerce, order orchestration, inventory management, and fulfillment into one ...

Personalization in retail has scaled a higher altitude in 2026. Consumers expect brands to not only recognize and remember ...

Bed Bath & Beyond, the home goods dealer that re-emerged in the fall of 2025 after its 2023 bankruptcy under parent company ...

Models built on fixed demographic inputs are increasingly misaligned with how consumers behave across different moments. To ...

There is a better way: an e-commerce customer support platform that uses both AI and human customer service. This hybrid AI ...

Occasions do two things at once. They increase how often consumption happens, driving volume. At the same time, they define ...