Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human ...

The new release targets enterprises looking to replace scripted bots and legacy IVR systems with agentic self-service.

The Obama Presidential Center has opened to the public on the South Side of Chicago today. This is a space intended to foster community in the city. Former Secretary of Defense and CIA Director Leon ...

When an AI agent goes off script, how do health systems react? And what is the script for such a new technology? At Canton, Ohio-based Aultman Health System, the moment came from an internal employee ...

The center market is riddled with questions, and even the top of the market is no sure thing. Let's break down the top centers who could be available in this year's free agent market. (Note: Positions ...

The Obama Presidential Center will open this Thursday with a star-studded lineup of musicians celebrating the legacies of former President Barack Obama and former First Lady Micelle Obama. The Grand ...

Stealing a restricted free agent is never easy. As such, there was already a fair amount of skepticism surrounding whether the Los Angeles Lakers could truly lure Walker Kessler away from the Utah ...

JOHANNESBURG– Cartrack has defended itself following severe backlash after one of its call centre agents, Gcina Dhladhla, collapsed and died at its Rosebank offices on 6 June 2026. The company ...

SAN FRANCISCO, CA – The MacArthur Justice Center, the American Civil Liberties Union (ACLU), and the ACLU Foundation of Northern California (ACLU NorCal) filed a FOIA lawsuit against U.S. Department ...

Your AI agents call tools, browse the web, query databases, and delegate to other agents. Once deployed, they make decisions autonomously. You need answers to three questions: 2. Which agent did this?

After helping the Sabres finally return to the postseason, will Alex Tuch return to Buffalo in 2026-27? Joe Hrycych / Getty Images Good luck finding a high-impact center on the NHL’s free-agent market ...