Abstract: When it comes to delivering product recommendations on e-commerce platforms, the purpose of this research project is to evaluate the use of sentiment analysis in customer reviews to give ...

And what leaders can do to ease the anxiety. by Erik Hermann, Stefano Puntoni and Carey K. Morewedge As gen AI takes over tasks that were once considered uniquely human, workers are starting to ...

Meta on Tuesday announced that it will use information shared by other businesses to personalize users' feed and responses from its artificial intelligence (AI) chatbot, expanding its scope beyond ...