Turn one-off prompts into reusable skills that uncover topical gaps, outdated content, AI visibility issues, and brand voice ...

ServiceNow CEO Bill McDermott touted the company as the "AI control tower for business reinvention." ServiceNow integrates with any model, cloud, interface, data, or system that customers use for ...

Cloud technology giant ServiceNow has notified some of its enterprise customers that a software bug on its platform was allowing anyone on the internet to access their data. A knowledge base article, ...

American software behemoth ServiceNow has disclosed a “security incident” that allowed unauthorized access to customer data. The company says it pushed an update to secure hosted customer instances.

ServiceNow is informing customers that it has patched a vulnerability that appears to have been exploited. ServiceNow’s cloud-based platform is widely used by organizations for automating and managing ...

Update 6/10/26: Added details below from a new ServiceNow advisory regarding the observed activity and bug bounty submissions. ServiceNow is warning about a security incident after attackers exploited ...

The Silicon Valley software giant’s shares soared 14.4 percent on Friday to $124.37, up $15.64. That marked a third consecutive day of impressive gains, including Thursday’s 6.47 percent jump on heavy ...

Following the SmartAI Ops launch that gave CIOs and CFOs visibility into AI operations alongside ServiceNow AI Control Tower, SmartReady completes the picture by helping enterprises assess, certify, ...

Enterprise software has long operated on a relatively stable hierarchy of power: The companies that owned the interface largely owned the customer relationship. Employees moved through dashboards, ...

ServiceNow's gross margin has slipped from about 80% in fiscal year 2024 to 75% as of the end of the first quarter this year. While subscription margins appear relatively strong in the mid-70% range, ...

AI coding tools have made it faster than ever to generate code, but applications built outside governed platforms often introduce risk, create technical debt, and fail to meet compliance requirements.