To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

Inspired by examples in other fields like NASA’s Mission Control, a number of multi-hospital health systems have launched ...

When you’re fielding customer calls and managing a team of techs and a warehouse of inventory, a good field service management platform can make the difference between failure and success. Field ...

As its competition takes a break, Google is doubling down on video generation through Gemini, with Omni upgrades for it filmmaker and musician-focused Flow AI tools, as well as dedicated mobile apps ...

The State Department on Tuesday officially terminated the employment of approximately 200 foreign service members as part of a reduction in force (RIF), part of more than 1,300 layoffs at the agency ...

Grubhub is making a bold move in an effort to close the gap with competitors DoorDash and Uber Eats. On Monday, the company unveiled both its Super Bowl 2026 commercial and a significant policy change ...

In late 2024, Klarna’s CEO Sebastian Siemiatkowski announced that AI could already perform the jobs humans do. The company paused hiring for more than a year, cut its workforce from 5,500 to 3,400, ...